Features / Voice Agent
Voice Agent

Never miss another call.

DialTone is a voice AI agent for restaurants that answers every call in a natural voice, takes the order or the reservation, texts a secure payment link, and drops a clear ticket straight onto the kitchen screen — without your staff ever touching the phone.

Hear a real order

A live DialTone call — the agent greets the caller, takes the order, and reads it back.

It answers on the first ring — every time.

The lunch rush doesn't wait for a free hand. DialTone's AI phone answering picks up every call at once, so a busy line never turns into a missed order or a customer who calls the place down the street.

  • Handles unlimited simultaneous calls — no hold music, no voicemail
  • Answers after hours, mid-rush, and on the days you're short-staffed
  • Frees your team to cook and serve instead of juggling the phone
100%

of calls answered — even three at once, even at 7 PM on a Friday.

It knows your menu cold.

The agent works from your live DialTone menu — every item, price, modifier, and today's specials. It handles substitutions and add-ons, confirms the details, and reads the order back before it's placed. No arithmetic, no guessing.

  • Modifiers, sizes, and special requests captured accurately
  • Prices and availability always match your live menu
  • Allergy and special-instruction notes carried onto the ticket

On the ticket

1× Dragon Roll

1× Chirashi Bowl · no scallion

Note: peanut allergy

They tap. You're paid.

When the order's done, the agent texts the customer a secure payment link. They tap, pay through Stripe, and you're paid before the food is even made — no card numbers read aloud, no chargebacks from mishears.

  • Secure SMS payment link, powered by Stripe checkout
  • Cash-at-counter and in-person options supported too
  • Reservations require no deposit — just a confirmation

Text message

Thanks for your order! Pay securely here:

suis-sushi.pay.dialtone.menu/p/…

The order lands where the food gets made.

Every order the agent takes drops straight onto your Kitchen Display — clear, itemized, and timestamped. No paper tickets, no re-keying into a POS, no "did anyone catch that phone order?"

  • Tickets route to the right screen — kitchen and bar separately
  • Pickup, dine-in, and DoorDash delivery all handled
  • Reservations flow to the floor with automatic reminder texts
A DialTone kitchen display showing an order ticket taken by the voice agent

It sounds like your restaurant.

Set the greeting, the tone, and the voice. Add pronunciation for the dishes that trip up every new hire. The agent stays on-brand and on-script — polite, natural, and consistent on every single call.

  • Custom greeting, voice, and hours-aware responses
  • Per-item spoken pronunciation for hard-to-say dishes
  • Knows your hours — books, answers, or takes a message accordingly

"Thanks for calling Sui's Sushi! Are you ordering for pickup today, or would you like to book a table?"

Pick up every call. Automatically.

Put a voice AI agent on your busiest line and stop letting the phone cost you orders.

Book a call