§00 · For restaurants
One Price. The Same Every Month.
One flat monthly price, the same every month. Plus a small 1.5% fee only on the orders we bring you. No annual contracts. No hardware. No per-minute charges.
01 -Four ways to run DialTone
All prices USD · Billed monthly · Cancel anytimeTier 01
Food Truck
For mobile and single-window operators who live on the phone.
Transaction fee: 1.5%
on the orders we bring to you.
- Voice AI ordering, one phone line
- Online ordering from your menu
- Stripe payments
- Menu management with stop locations
- Mobile POS Counter
- SMS order-ready texts (10DLC)
- Orders dashboard & daily order numbers
- Kitchen Display
- Stops — scheduled pickup locations , times & weather forecasts
- Truck Location Alerts
- Available as add ons
- Branded Website
- Branded App
Tier 02 · Most common
Single Location
For one restaurant running phone orders, walk-ups, and dine-in together.
Transaction fee: 1.5%
on the orders we bring to you.
- Everything in Food Truck
- Modifiers & allergens
- Branded Website
- Branded App
- KDS Ticket Waste management
- Time clock & tips — clock in/out, cash tip declarations, tip pooling by hours
- Till / Drawer management
- Walk-up / Stripe Terminal reader included
- Dine-in — table & serve time (optional)
- Team accounts
- Priority email support
- Available as add ons
- Server POS with guest management
- Kiosk
- Analytics
- Beverage Display
- Floor plan
- Fire/Hold
- Coursing
- Station Book — recipes, prep & plating on the kitchen display
- Multiple locations
Tier 03
Multi-Location
For groups running several locations from one system.
Transaction fee: 1.5%
on the orders we bring to you.
- Everything in Single Location
- Cost management
- Multiple locations & phone numbers
- Cross-location shared menu & items
- Consolidated multi-location reporting
- Staff Management — roles, access controls, time management
- Server POS with guest management
- Kiosk
- Analytics
- Beverage Display
- Floor plan
- Fire/Hold
- Coursing
- Station Book — recipes, prep & plating on the kitchen display
- Available as add ons
- Expo Coordination Display across kitchen and bar workflows
Tier 04
Enterprise
Franchises and large groups with custom needs.
Transaction fee: Custom
Volume-based on the orders we bring you.
- Everything in Multi-Location
- Expo Coordination Display across kitchen and bar workflows
- Order velocity management
- Custom transaction rate / volume pricing
- Priority support & SLA
- Dedicated onboarding
02 -Questions you might have
01 · How payment works
When a customer places a phone order, DialTone texts them a secure Stripe Checkout link. They pay the restaurant directly through Stripe Connect. Funds settle to your connected Stripe account on Stripe's normal payout schedule.
DialTone takes a small platform fee off the top of each card order — the percentage shown in your tier above. We never touch the money; Stripe handles the split at the moment of payment.
What counts as a transaction
The transaction fee applies only to card orders placed through DialTone and successfully paid. Walk-in orders, phone orders paid in cash at pickup, and abandoned checkouts are not charged a transaction fee.
Reservations are not transactions and carry no per-booking fee — they're included in your subscription.
02 · No-contract, cancel anytime
Food Truck, Single Location, and Multi-Location are month-to-month. Cancel and you keep access through the end of the billing period. We do not lock restaurants into annual contracts.
Enterprise contracts are bespoke and may include annual terms and SLA commitments negotiated in the agreement.
A $100 setup fee applies to all new accounts.
03 · Prices may change
The numbers on this page reflect our current rates for paying restaurants.
Material pricing changes will be announced at least 30 days in advance by email to billing contacts.