Features / Kitchen Command System
Kitchen Command System

The order shows up where the food gets made.

DialTone's restaurant kitchen display system puts every order — from the phone agent, the app, the kiosk, or the counter — onto the kitchen screen the moment it's placed. Clear, itemized, timestamped tickets with a sound alert. No paper flying off the rail, no re-keying, no "did anyone catch that phone order?"

KDS: kitchen tickets, timed and actionable.

The Kitchen Display System is built for the hot line: every food ticket lands instantly with modifiers, allergy notes, and elapsed time. Cooks can move items from New to Preparing to Ready without breaking pace, and the whole team sees bottlenecks before they become delays.

  • Live board updates with audible new-order alerts
  • Per-ticket timers for speed and accountability
  • One-tap status flow from New to Ready

BDS: bar workflow without kitchen noise.

The Beverage Display System routes drink lines directly to bar prep, separate from food production. Bartenders see exactly what to build, in priority order, without scanning through entree chatter or duplicate callouts from the floor.

  • Automatic beverage routing from every order channel
  • Bar-only queue keeps tickets clean and focused
  • Modifiers and prep notes stay attached to each drink line

Expo: orchestrate handoff across kitchen and bar.

Expo is the coordination layer that watches both KDS and BDS completion so orders leave together, not in fragments. It gives front-of-house a clear pass view, flags missing components, and makes final handoff predictable during peak volume.

  • Unified readiness view across food and drink
  • Pickup, dine-in, and delivery handoff states in one place
  • Prevents partial handoffs and missed items at the pass
Expo workflow screenshot 1 1 / 3

Get the orders off the paper and onto the screen.

A kitchen display that keeps every order clear, timed, and impossible to miss.

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